Critical Incident Manager - Tieto Banktech (m/f/d)
Core
Lead and coordinate critical Incident handling across Banking Business Units and suppliers to minimize customer and business impact.
Role type
Senior Critical Incident Manager (Operations)
Builds
Secure and stable operations for financially and socially critical systems
Domain
Banking / Financial Services
Deliverable
client delivery
Required skills
Incident management, leading technical taskforces, cross-functional coordination, operational reporting, post-incident reviews, data validation, analytical problem-solving
Preferred skills
Banking industry knowledge
Technologies
None stated
Responsibilities
Lead and coordinate critical Incident handling across Business Units and suppliers; Lead taskforces with technical resources; Provide timely communication to internal stakeholders; Produce and deliver operational reports; Conduct post-Incident reviews
Seniority
Senior, hands-on IC
