IFS Support Engineer
Core
Analyze and diagnose software faults and technical configuration issues within IFS' suite of products, developing enterprise-grade resolutions.
Role type
Software Engineer - Unified Support
Builds
Enterprise-grade resolutions for IFS Cloud architecture
Domain
Enterprise Resource Planning (ERP) / IFS Cloud
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Object Orientated Programming, Oracle SQL, PL/SQL, IFS Cloud architecture knowledge, IFS Unified processes, software engineering, functional knowledge
Preferred skills
Prior experience with IFS technology
Technologies
IFS Cloud, IFS Unified, Oracle SQL, PL/SQL
Responsibilities
Analyze and diagnose suspected software faults or technical configuration issues, develop quality assured enterprise grade resolutions, contribute to the design, implementation, and testing of software solutions, engage with cross-functional teams to develop innovative business solutions, create knowledge base articles, SOPs, and FAQs, manage planned maintenance and coordinate with stakeholders, engage with customers and stakeholders to provide clear and accurate information
Seniority
Individual Contributor