IT Manager-Fire
Core
Managing IT operations, staff scheduling, and infrastructure for the Philadelphia Fire Department to support first responders and critical dispatch systems.
Role type
Senior IT Manager (Government/Public Sector)
Builds
IT service delivery, system infrastructure, and compliance protocols for Fire/EMS operations
Domain
Public Safety / Government IT
Deliverable
infrastructure | production ML models | product features
Required skills
IT Service Management, server infrastructure management, hardware troubleshooting, Microsoft 365, Active Directory, cybersecurity standards, inventory management, contract review, hiring management, performance reporting
Preferred skills
Government environment experience, postgraduate degree in related field
Technologies
Microsoft 365, Adobe, Active Directory, MFA, 911 CAD, Mobile Data Terminals
Responsibilities
Coordinate staff availability and coverage; manage ticket queues and incident response; oversee hardware inventory and lifecycle; support CAD and MDT systems; ensure compliance with protocols (e.g., HIPAA); participate in hiring and performance reviews; maintain server infrastructure health.
Seniority
Senior, management-level