ServiceNow Solutions Architect
Core
Develop and configure ServiceNow HRSD, ITSM, App Engine, and Virtual Agent solutions to support workflow automation, dashboarding, and employee experience initiatives for federal human capital management.
Role type
ServiceNow Developer (HRSD/ITSM)
Builds
Custom ServiceNow solutions, workflows, dashboards, and automations
Domain
Government and Public Services / Human Capital Management
Deliverable
production ML models | product features | dashboards & analysis
Required skills
ServiceNow scripting, ServiceNow HRSD, ServiceNow ITSM, ServiceNow App Engine, ServiceNow Virtual Agent, SharePoint Online development, workflow automation, data-driven decision-making
Preferred skills
Government and Public Services Sector Experience, functional and technical area expertise
Technologies
ServiceNow, SharePoint Online
Responsibilities
Develop and configure ServiceNow solutions to support workflow automation; implement custom ServiceNow applications and automation features; build workflows, dashboards, apps, and integrations; document deployment and support procedures.
Seniority
Mid Level Professional
