Business Process Analyst (Portal Enablement)
Core
Analyze business processes and define requirements to enable self-service portals for federal human capital technology support, improving operational efficiency and employee engagement.
Role type
Mid-level Business Process Analyst (Portal Enablement)
Builds
Digital workplace self-service portals and process automation solutions for federal agencies
Domain
Government and Public Services / Human Capital Technology
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Process mapping, requirements analysis, workflow optimization, data analysis, documentation, regulatory compliance knowledge
Preferred skills
Government and public services sector experience, functional and technical expertise in HR technology
Technologies
Project management tools
Responsibilities
Map processes, enable portals, improve user engagement, analyze business processes, define portal requirements, support workflow optimization, produce documentation and insights for decision-making
Seniority
Mid-level, hands-on IC
