Mission Support Specialist
Core
Provide administrative, analytical, and program support services for a Government Client by coordinating projects, developing reports, analyzing data, and improving business processes.
Role type
Senior IC mission support specialist (administrative & analytical)
Builds
Reports, presentations, process documentation, and ServiceNow dashboard enhancements
Domain
Federal Government / Professional Services
Deliverable
dashboards & analysis
Required skills
Project management, data analysis, report writing, process improvement, stakeholder collaboration, database management, presentation development, policy interpretation, Microsoft 365 proficiency
Preferred skills
Federal Government program support, ServiceNow platform experience, business process improvement coordination
Responsibilities
Produce reports, flowcharts, presentations, and project documentation; Serve as a liaison for meetings and cross-functional projects; Develop and improve administrative procedures and business processes; Analyze data using statistical techniques and prepare recurring/ad hoc reports; Develop and maintain databases and reporting tools; Collaborate with stakeholders to identify business needs and recommend solutions; Support ServiceNow dashboard enhancements by documenting requirements and assisting with testing; Draft and edit policy documents and white papers.
Seniority
Senior, hands-on IC