Front End Lead
Core
Liaison between staff and management ensuring efficient Front End Department and Ecommerce operations for a retail setting.
Role type
Front End Lead (Supervisor)
Builds
Online order fulfillment via platforms like Instacart and Mercato
Domain
Retail / Ecommerce
Deliverable
client delivery
Required skills
supervising teams, handling cash and payments, inventory management, customer service, training and mentoring staff, resolving incidents, mathematical accuracy
Preferred skills
leading a cashier team, intermediate computer skills
Responsibilities
supervising the Front End team, overseeing online order fulfillment, answering customer inquiries, confirming and locking orders, processing payments, managing cash bank and currency orders, maintaining safe counts, ordering supplies, restocking and fixing displays, training and mentoring cashiers, resolving employee or guest incidents
Seniority
Individual Contributor, supervisory level