Workforce Management Assistant Manager
Core
Manage third-party picker workforce operations, monitor in-store performance, and optimize staffing effectiveness for a food delivery platform.
Role type
Manager, Workforce Management (Logistics/Operations)
Builds
Third-party picker workforce operations and in-store staffing solutions
Domain
Food delivery / Logistics / Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Workforce management, Operations planning, Capacity planning, Forecasting, Scheduling, Performance reporting, Vendor management, Cross-functional stakeholder management, Team leadership
Preferred skills
Experience in contact center or logistics environments, Exposure to performance improvement initiatives
Technologies
N/A
Responsibilities
Source and onboard third-party picker partners, Monitor and improve in-store picker performance, Analyze workforce and operational performance metrics, Manage vendor onboarding and partnership processes, Oversee third-party partner performance and accountability, Set performance objectives and evaluate direct reports
Seniority
Manager, mid-level (3–6 years experience)
