Сътрудник Обслужване на клиенти (позиция по заместване - 2 години)
Core
First-line customer service representative handling inquiries via phone, email, chat, and social media for a home furnishing retail chain.
Role type
Customer Service Representative
Builds
Customer support interactions and sales support for JYSK retail stores
Domain
Retail / Home Furnishing
Deliverable
client delivery
Required skills
Active listening, empathy, problem-solving, sales ability, task prioritization, computer literacy
Preferred skills
English language proficiency
Responsibilities
Process customer inquiries across multiple channels, resolve customer issues, prevent future issues, sell products to customers, collaborate in an open-space team environment
Seniority
Individual Contributor
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