Chargé(e) de Clientèle – H/F / CDD
Core
Managing client relationships, processing test requests and quotes, and serving as the interface between clients and technical teams for a laboratory.
Role type
Client Services Specialist
Builds
Client service interactions and technical/commercial proposals
Domain
Industrial testing and certification
Deliverable
client delivery
Required skills
Client relationship management, technical proposal writing, order tracking, billing, database management, MS Office proficiency
Preferred skills
Experience in technical/industrial environments, English fluency
Responsibilities
Greeting and following up with clients via phone, email, and in person; Recording and tracking test requests and quotes; Writing and following up on technical/commercial proposals; Tracking orders and client satisfaction; Processing invoices; Updating the client database; Acting as the interface between clients and technical teams; Contributing to continuous improvement of client relations