RESPONSABLE CAISSE (H/F)
Core
Managing the checkout line and customer service team to ensure quality of service, financial management, and customer loyalty in a neighborhood grocery store.
Role type
Senior IC retail operations manager (checkout)
Builds
Checkout operations and customer service experience for a neighborhood grocery store
Domain
Retail / Grocery
Deliverable
product features
Required skills
Team management, Financial management, Customer relationship management, Performance monitoring, Cash flow management, Loyalty program promotion
Preferred skills
Experience in food retail, Strong communication skills
Responsibilities
Manage and engage the checkout team, Plan and organize the checkout line and customer service point, Manage financial flows (cash, safe, bank deposits), Optimize customer checkout flow and handle complaints, Promote customer loyalty tools, Monitor performance and productivity goals
Seniority
Senior, hands-on IC