Technicien facturation et clientèle H/F
Core
Billing technician responsible for generating, validating, and updating customer invoices for water services, ensuring data consistency between consumption periods and managing special client billing cycles.
Role type
Billing and Customer Service Technician
Builds
Customer invoices and billing reports for water utilities
Domain
Water management and utility billing
Deliverable
production ML models | product features | dashboards & analysis | client delivery | physical/clinical work
Required skills
Billing cycle management, consumption data validation, scheduling management, manual invoice creation, anomaly detection, field data coordination, Google Suite proficiency, water metering knowledge
Preferred skills
Statistical analysis, customer relationship management, autonomous work, initiative, communication
Responsibilities
Verify consumption indicator consistency between periods, validate billing tariffs, organize meter reading tours, load/unload mobile devices for readings, process special client billing cycles, create manual invoices for non-cycle clients, validate and launch billing operations, handle billing corrections and unbillable clients, analyze consumption vs. billed product consistency, report incidents or anomalies, update municipal records, assist in physical client reception, contribute to activity reporting
Seniority
Mid-level, hands-on IC