Federal Technical Solutions Engineer
Core
Provide advanced technical support and troubleshooting for mission-critical federal government networks, ensuring compliance with security standards.
Role type
Senior IC Technical Solutions Engineer (Networking)
Builds
Secure and resilient networking solutions for U.S. government agencies
Domain
Federal government / Data center networking
Deliverable
client delivery
Required skills
Network troubleshooting, protocol analysis, Linux command-line, scripting, technical documentation, cross-functional collaboration
Preferred skills
Active security clearance, federal customer support experience, government compliance standards knowledge
Technologies
TCPDump, Wireshark, IXIA, Python, Shell, BGP, OSPF, MPLS, VLAN, VRF, STP, ACL, AAA/TACACS
Responsibilities
Troubleshoot complex hardware, software, and network configuration issues in data center and campus deployments. Collaborate with engineering teams to diagnose and resolve escalated technical challenges. Document customer interactions and provide feedback to engineering for product improvement. Assist in developing knowledge base content tailored to the federal networking community.
Seniority
Mid-Senior, hands-on IC