Customer Service Representative- Italian/English
Core
Deliver exceptional customer support by handling inquiries, resolving issues, and maintaining high customer satisfaction via phone and digital channels.
Role type
Customer Service Representative (Bilingual)
Builds
Customer support interactions and resolved issues for clients
Domain
Customer Service / Contact Center
Deliverable
client delivery
Required skills
fluency in English and Italian (B2), problem-solving, active listening, attention to detail, professional phone etiquette
Preferred skills
CRM tools familiarity, experience in customer-facing roles
Responsibilities
Handle customer interactions with efficiency and empathy, provide tailored solutions to meet customer needs, ensure positive customer experience through effective communication
Seniority
Entry-level / Fresh Grads welcome
Sourced via smartrecruiters · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.