Customer Service Agent
Core
Drive sales performance by engaging with customers, identifying needs, presenting solutions, and closing sales to ensure excellent customer experience.
Role type
Sales Representative / Sales Specialist
Builds
Products and services for customers
Domain
Sales / Customer Service
Deliverable
product features
Required skills
Sales, Upselling, Persuasion, Deal closing, Objection handling, Negotiation, Active listening
Preferred skills
CRM tools familiarity, Telesales experience, Call Center experience
Responsibilities
Engaging with potential and existing customers to promote products and services, Identifying sales opportunities and converting leads into successful sales, Presenting solutions tailored to customer needs and business goals, Meeting and exceeding individual and team sales targets, Building strong customer relationships through professional communication and persuasive selling techniques
