Customer Service Agent
Core
Deliver exceptional customer support by handling inquiries, resolving issues, and maintaining high customer satisfaction via phone interactions.
Role type
Customer Service Agent
Builds
Customer support interactions for clients
Domain
Customer Service / Contact Center
Deliverable
client delivery
Required skills
English fluency (B2/C1), customer service, problem-solving, active listening, attention to detail, phone etiquette
Preferred skills
CRM tools familiarity, night/overnight shift flexibility
Responsibilities
Handle customer interactions with efficiency and empathy, provide tailored solutions to meet customer needs, ensure positive customer experience through professional phone etiquette
Seniority
Entry-level (Fresh Grads & Dropouts welcome)
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