Service Operation Analyst
Core
Organize and update system data, ensure data quality, and track task performance to maintain internal service levels.
Role type
Service Operation Analyst
Builds
Internal service tracking and data management systems
Domain
Hospitality and retail software services
Deliverable
dashboards & analysis
Required skills
Data organization, data quality assurance, system enhancement identification, deadline management, cross-departmental communication, issue tracking and reporting
Preferred skills
Innovative problem-solving, proactivity, curiosity about product structures
Technologies
Internal task tracking systems
Responsibilities
Organize and update data within the system, perform data quality checks, identify and suggest system enhancements, track and report task-related issues, update internal systems to track task performance, interact with departments to resolve tasks, maintain agreed internal service levels
