Store Manager
Core
Lead daily operations of an automotive service and tire center, managing staff, driving sales, and ensuring high-quality guest experiences.
Role type
Store Manager (Retail/Automotive Service)
Builds
Tire and automotive service products for guests
Domain
Automotive service and tire retail
Deliverable
product features
Required skills
Team leadership and coaching, Sales strategy and execution, Inventory management, Financial control and budgeting, Staff scheduling and recruitment, Customer service and complaint resolution, Operational safety compliance, Equipment operation
Preferred skills
Problem-solving, Multi-tasking in fast-paced environments, Mentoring capabilities
Technologies
Lifts, welders, brake lathes
Responsibilities
Develop sales and technical teammates to produce a consistent 5-star Guest experience, Ensure sales goals are achieved by implementing sales plans, Manage recruiting, hiring, training, scheduling, and performance management of store staff, Ensure expense control through management of payroll, supplies, and utilities, Perform hands-on services/repairs and assist teammates with vehicle services, Maintain store cleanliness and adherence to Monro standards, Operate and maintain shop equipment safely
Seniority
Mid-level, hands-on IC