Store Manager
Core
Lead daily operations of an automotive service and tire center, managing staff, driving sales, and ensuring high-quality guest experiences.
Role type
Store Manager (Retail/Automotive Service)
Builds
Tire and automotive service products for guests
Domain
Automotive service and tire retail
Deliverable
product features
Required skills
Team leadership and coaching, Sales planning and execution, Inventory management, Financial control and expense management, Staff scheduling and recruitment, Customer service and complaint resolution, Technical knowledge of automotive services, Safety compliance (OSHA/ASNI)
Preferred skills
Problem-solving, Multi-tasking in fast-paced environments, Business acumen, Mentorship capabilities
Technologies
Lifts, welders, brake lathes, Monro University training modules
Responsibilities
Develop sales and technical teammates to produce a consistent 5-star Guest experience; Ensure sales goals are achieved by implementing sales plans; Manage recruiting, hiring, training, scheduling, and performance evaluation of store staff; Control expenses including payroll, utilities, and supplies; Manage inventory including pulling tires and parts; Operate and maintain shop equipment safely; Schedule guest appointments and assign tasks based on skill level; Audit courtesy inspections and ensure store cleanliness standards.
Seniority
Mid-level management, hands-on operational leadership