Front Desk Associates, Pine Street
Core
Greet members and guests, scan membership IDs, answer phones, respond to inquiries, update member accounts, and maintain a clean work area at an Equinox fitness club.
Role type
Front Desk Associate
Builds
Member access and front-of-house operations for fitness club members
Domain
Health and fitness / Lifestyle services
Deliverable
product features
Required skills
Customer service, phone etiquette, membership management, account updates, physical stamina, computer literacy
Preferred skills
Interest in health, fitness, and sports
Technologies
Membership scanning systems, office computers
Responsibilities
Professionally greet members and guests, Scan membership IDs upon entrance, Answer phones professionally, Respond to member questions and concerns, Update members' accounts, Maintain an orderly and clean work area, Tour members
Seniority
Entry-level, individual contributor
