RESPONSABLE CAISSE ACCUEIL (H/F)
Core
Managing the checkout line and customer reception team to ensure quality service, financial flow management, and performance optimization.
Role type
Senior IC retail operations manager (checkout line)
Builds
Checkout operations and customer service experience
Domain
Retail / Grocery
Deliverable
product features
Required skills
Team management, cash flow management, customer relationship management, performance monitoring, operational planning
Preferred skills
Customer-facing experience, communication, problem-solving
Responsibilities
Manage and engage the checkout team, plan and organize the checkout line, manage financial flows (cash, vault, bank deposits), optimize customer checkout speed, handle customer complaints, monitor service performance and productivity targets
Seniority
Senior, hands-on IC
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