INTERMARCHE - RESPONSABLE CAISSE (H/F)
Core
Managing the checkout line and customer service team to ensure quality of service, financial management, and operational efficiency at a retail store.
Role type
Senior IC retail operations manager (checkout)
Builds
Checkout operations and customer service experience
Domain
Retail / Grocery
Deliverable
product features
Required skills
Team management, Financial management, Customer relations, Performance monitoring, Operational planning, Cash handling
Preferred skills
None stated
Technologies
None stated
Responsibilities
Manage and engage the checkout team, Plan and organize the checkout line and store reception, Manage customer relationship quality, Handle financial flows (cash orders, till funds, safe, bank deposits), Optimize customer checkout flow and follow up on complaints, Pilot performance and productivity goals with corrective actions
Seniority
Senior, hands-on IC