Responsable accueil et caisse
Core
Managing the checkout line and customer reception team to ensure quality service, financial management, and performance optimization.
Role type
Store operations manager (checkout & reception)
Builds
Checkout operations and customer service experience
Domain
Retail / Grocery
Deliverable
product features
Required skills
Team management, Cash handling, Customer relationship management, Performance monitoring, Financial flow management, Operational planning
Preferred skills
Communication, Client orientation
Responsibilities
Manage and engage the team, Plan and organize the checkout line and reception, Manage customer relationship quality, Manage financial flows (cash, vault, bank deposits), Optimize checkout flow and handle complaints, Pilot performance and productivity objectives
Seniority
Mid-level, hands-on manager
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