Field Collection - Pontianak
Core
Visiting delinquent debtors to validate conditions, analyze accounts, and collect payments on overdue obligations.
Role type
Field Collection Agent
Builds
Cash recovery for unsecured loans
Domain
Banking / Fintech / Credit Recovery
Deliverable
client delivery
Required skills
field collection, payment negotiation, debtor tracking, data verification, reporting, coordination
Preferred skills
fintech industry experience, unsecured loan collection expertise
Technologies
collection system, Microsoft Office
Responsibilities
Visit debtors and deliver warning letters for accounts overdue >20 days; negotiate payment options; monitor payment promises and collect; analyze handling results and take action; locate customers if not found at home or office; verify customer data including phone and address; report and discuss results with supervisors; record activities in the collection system; coordinate with internal collection and related units.
Seniority
Entry-level to Junior