Field Collection - Surabaya
Core
Visiting debtors to validate conditions, analyze, and collect payments on overdue obligations (>20 days), negotiating payment options, and monitoring payment promises.
Role type
Field Collection Agent
Builds
Cash recovery for unsecured loans
Domain
Banking / Fintech / Credit Recovery
Deliverable
client delivery
Required skills
field collection, payment negotiation, debtor analysis, data verification, persistence, target orientation
Preferred skills
fintech industry experience
Technologies
collection system, Microsoft Office
Responsibilities
Visit debtors and deliver warning letters, negotiate payment plans, monitor payment promises, analyze handling results, locate customers, verify customer data, report to supervisors, log activities in the system, coordinate with internal units
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