Business Analyst | Change and Transformation [GMU0009008]
Core
Business Analyst supporting change management and transformation initiatives for higher education clients, specifically George Mason University (GMU), focusing on Human Capital Solutions and IT systems.
Role type
Business Analyst (Change and Transformation)
Builds
Enterprise applications (Ellucian Banner, Salesforce) and process improvements for university IT services.
Domain
Education / Academia / Higher Education IT
Deliverable
product features
Required skills
Requirements documentation, workflow mapping, UAT coordination, process improvement, stakeholder liaison
Preferred skills
Higher education IT experience, familiarity with Banner, Canvas, Team Dynamix, advanced Excel/Visio proficiency
Technologies
Ellucian Banner, Salesforce, Canvas, Team Dynamix, Microsoft Office (Excel, Access, Visio), Adobe Acrobat
Responsibilities
Gather and validate business/technical requirements, facilitate workshops and interviews, map business processes, support enterprise application implementation, serve as liaison between IT and university stakeholders
Seniority
Mid-level (3-5 years experience)
