Carey AI Business Process Analyst (IT Operations)
Core
Bridge between business departments and the AI function, mapping processes, defining functional designs, and ensuring successful adoption of technical solutions.
Role type
Senior IC Business Process Analyst (AI/IT Operations)
Builds
Functional designs, test strategies, test scripts, and process improvement solutions for university systems
Domain
Higher Education / IT Operations / Business Process Reengineering
Required skills
process mapping, requirements gathering, functional design, test case development, automated testing, data visualization, stakeholder management, solution evaluation, documentation, defect tracking
Preferred skills
test-driven development, data flow diagramming, vendor solution evaluation, quantitative analysis
Technologies
test automation frameworks, data visualization tools, process mapping software
Responsibilities
Map business processes and identify AI/improvement opportunities; define functional designs and technical requirements; develop and execute test plans, scripts, and strategies; coordinate integrated testing and defect tracking; report metrics on testing status and operations; facilitate workshops and user interviews; document end-to-end workflows and business cases
Seniority
Senior, hands-on IC