TECHNICIEN SAV / EMPLOYE SAV (H/F)
Core
Diagnose product malfunctions, manage spare parts, and handle administrative aspects of after-sales service (SAV) for Bricomarché customers.
Role type
After-sales service technician
Builds
Repairs and resolves product issues for retail customers
Domain
Retail / Hardware repair
Deliverable
client delivery
Required skills
troubleshooting, parts ordering, administrative management, billing verification, cost control, local organization
Responsibilities
Handle product malfunction complaints, diagnose causes of failure, order spare parts, test and verify product functionality, manage SAV administration and invoices, organize the SAV workspace
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