Adjoint responsable caisses / accueil (H/F)
Core
Managing the checkout and reception team to ensure high-quality customer service, financial management, and operational efficiency at a retail store.
Role type
Senior retail operations manager (checkout/reception)
Builds
Retail store operations and customer experience
Domain
Retail / Grocery
Deliverable
product features
Required skills
Team management, cash flow management, customer relations, performance monitoring, station service management, vehicle rental coordination, internal communication
Preferred skills
Customer-centric approach, leadership, communication
Responsibilities
Manage and engage the checkout/reception team, plan and organize the checkout line and store reception, manage financial flows (cash, vault, bank deposits), optimize customer checkout processes, handle customer complaints, monitor service performance and productivity, manage the fuel station, oversee vehicle rentals, handle internal store communication (PLV, posters).