RECEPTIONNAIRE ATELIER (H/F)
Core
Front-desk and workshop operations coordinator for an automotive repair center, managing customer intake, scheduling, and administrative workflows.
Role type
Workshop Receptionist / Service Coordinator
Builds
Customer service experience, workshop operational efficiency, and administrative processing for vehicle repairs
Domain
Automotive repair and maintenance services
Deliverable
client delivery | administrative processing
Required skills
Customer service, workshop scheduling, invoice preparation, inventory management, loaner vehicle management, technical automotive knowledge, commercial training
Preferred skills
Mechanical training, team player, service-oriented mindset
Technologies
None explicitly stated
Responsibilities
Greet and inform customers, coordinate maintenance and mechanical interventions, transmit intervention sheets to workshop staff, manage workshop scheduling, prepare quotes and repair orders, handle billing and collections, monitor spare parts inventory, manage loaner vehicles
Seniority
Entry to Mid-level, hands-on operational role