ROADY - RECEPTIONNAIRE ATELIER (H/F)
Core
Frontline receptionist and workshop coordinator for a multi-service automotive center, managing customer intake, workshop scheduling, and repair order processing.
Role type
Workshop Receptionist / Service Coordinator
Builds
Customer service interactions, workshop operational flow, repair documentation, and vehicle loan management
Domain
Automotive repair and maintenance services
Deliverable
client delivery | operational coordination
Required skills
Customer service, workshop scheduling, repair order management, invoicing and payment processing, inventory tracking, loan vehicle management
Preferred skills
Technical automotive knowledge, commercial training, mechanical training
Technologies
Workshop management systems, invoicing software, inventory management tools
Responsibilities
Greet and inform customers, coordinate maintenance and mechanical interventions, manage workshop scheduling, prepare estimates and repair orders, handle billing and collections, monitor spare parts inventory, manage loan vehicles
Seniority
Entry to Mid-level, hands-on IC