Store Manager
Core
Lead daily operations of an automotive service and tire center, managing a team of technicians and guest care specialists to deliver quality service and achieve sales goals.
Role type
Store Manager (Retail/Service Operations)
Builds
Automotive service and tire sales for local guests
Domain
Automotive service and tire retail
Deliverable
product features
Required skills
Team leadership and coaching, Sales planning and execution, Inventory management, Financial control and expense management, Recruiting and scheduling, Customer complaint resolution, Safety compliance (OSHA/ASNI)
Preferred skills
Problem-solving, Multi-tasking in fast-paced environments, Basic math skills
Technologies
Lifts, welders, brake lathes
Responsibilities
Develop sales and technical teammates to produce a consistent 5-star Guest experience; Ensure sales goals are achieved by implementing sales plans; Manage recruiting, hiring, training, scheduling, and performance evaluation of teammates; Ensure expense control through management of payroll, supplies, and utilities; Perform hands-on services/repairs and operate shop equipment; Audit courtesy inspections and maintain store cleanliness to company standards.
Seniority
Mid-level, hands-on IC