Application Support (Senior)
Core
Manage and support critical business applications in a production environment, ensuring stability, availability, and performance while resolving incidents and implementing changes.
Role type
Senior Application Support Engineer (Production)
Builds
Critical business applications and IT services
Domain
Enterprise IT Operations / Application Support
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Application server administration, Kubernetes/OpenShift, Linux OS (RHEL), CI/CD pipelines, monitoring tools (Dynatrace, ELK), relational databases (MSSQL, PostgreSQL), incident management, change management, ITIL governance
Preferred skills
Microservices architecture, observability practices, DevOps tooling optimization
Technologies
RedHat Jboss EAP, OpenShift, RHEL, Dynatrace, ELK, GitLab, ArgoCD, Jenkins, Nexus Sonatype, MSSQL Server, PostgreSQL
Responsibilities
Monitor and maintain application availability and performance; participate in incident management and root cause analysis; execute change requests and deployments; troubleshoot technical issues; maintain technical documentation; implement upgrades and patches; optimize monitoring tools.
Seniority
Senior, hands-on IC