Store Manager
Core
Lead daily operations of an automotive service and tire center, managing staff, driving sales, and ensuring high-quality guest experiences.
Role type
Store Manager (Retail/Automotive Service)
Builds
Tire and automotive service products for guests
Domain
Automotive service and tire retail
Deliverable
product features
Required skills
Team leadership and coaching, Sales strategy and execution, Inventory management, Financial control and P&L management, Staff scheduling and recruitment, Customer service and complaint resolution, Operational compliance (OSHA/environmental), Basic math and data analysis
Preferred skills
Experience in retail/sales environments, Ability to mentor and develop teammates, Problem-solving in fast-paced settings
Technologies
Lifts, welders, brake lathes, scheduling systems
Responsibilities
Develop sales and technical teammates to produce a consistent 5-star Guest experience, Ensure sales goals are achieved by implementing sales plans, Manage recruiting, hiring, training, scheduling, and performance evaluation of store staff, Ensure expense control through management of payroll, supplies, and utilities, Perform hands-on services/repairs and assist with vehicle maintenance, Audit courtesy inspections and maintain store cleanliness to company standards, Schedule guest appointments and assign teammates based on skill level, Build guest relationships to maximize satisfaction and loyalty
Seniority
Mid-level management, hands-on operational leadership