Store Manager
Core
Lead daily operations of an automotive service and tire center, managing staff, driving sales, and ensuring high-quality guest service.
Role type
Store Manager (Retail/Automotive Service)
Builds
Physical auto repair shops and tire dealers
Domain
Automotive service and tire retail
Deliverable
product features
Required skills
Team leadership, sales goal achievement, inventory management, financial control, customer service, hiring and training, operational oversight, safety compliance
Preferred skills
Problem-solving, multi-tasking, mentoring, technical knowledge of automotive services
Technologies
Lifts, welders, brake lathes
Responsibilities
Manage recruiting, hiring, training, scheduling, and performance evaluation of store teammates; Achieve sales goals by implementing sales plans and promoting tire and service products; Ensure store cleanliness, safety standards, and inventory management; Provide direction and oversight to technicians and assist with services/repairs; Handle guest needs including complaints, adjustments, and appointments; Control expenses including payroll, utilities, and supplies.
Seniority
Mid-level, hands-on IC