Automotive Store Manager
Core
Provide daily leadership to an automotive service store, managing technicians and guest care specialists to deliver quality service and maximize sales of tires and services.
Role type
Store Manager (Automotive Service Center)
Builds
Automotive service and tire sales for local guests
Domain
Automotive retail and service
Deliverable
product features
Required skills
Team leadership and coaching, Sales planning and execution, Inventory management, Financial control and expense management, Staffing and scheduling, Operational oversight, Safety compliance, Technical knowledge of automotive services
Preferred skills
Problem-solving, Customer relationship management, Multi-tasking in fast-paced environments, Mentoring capabilities
Technologies
Lifts, welders, brake lathes, Monro University training modules
Responsibilities
Develop sales and technical teammates to produce a consistent 5-star Guest experience; Ensure sales goals are achieved by implementing sales plans; Introduce tire and service products to guests to maximize sales; Manage recruiting, hiring, training, scheduling, and performance evaluation of teammates; Ensure expense control through management of payroll, supplies, and utilities; Perform inventory management including pulling and stocking tires and parts; Audit courtesy inspections and maintain store cleanliness; Schedule guest appointments and assign teammates based on skill level; Operate and maintain shop equipment safely.
Seniority
Mid-level management, hands-on leadership