Team Lead | Operations Support [COC0022219]
Core
Team Lead providing operations support and team coordination for Government and Public Services sector clients, focusing on Human Capital Solutions.
Role type
Team Lead | Operations Support
Builds
Support services for Government and Public Services clients (e.g., City of Charlotte)
Domain
Government and Public Services
Deliverable
client delivery
Required skills
Task assignment and progress monitoring, problem resolution support, status reporting, organization, leadership, interpersonal skills
Preferred skills
Experience in a lead or coordinator role, proficiency with Microsoft Office (Excel, Access, Outlook, PowerPoint, Word), data analytic tools, Visio
Responsibilities
Assign tasks and monitor progress, support team members with problem resolution, report status to supervisors, coordinate shift handovers, act as point of contact between staff and management
Seniority
Lead/Coordinator level
