Front Desk Clerk | Reception [COC0016213]
Core
Provide reception and visitor services, including greeting visitors, managing check-ins, answering calls, and maintaining the reception area for government and public services clients.
Role type
Front Desk Clerk / Receptionist
Builds
Visitor services and front desk operations for government clients
Domain
Government and Public Services
Deliverable
product features
Required skills
Greeting visitors, managing check-ins, answering and routing calls, maintaining reception area, handling mail and packages, event coordination
Preferred skills
Customer service experience, High school diploma or GED, proficiency with Microsoft Office (Excel, Access, Outlook, PowerPoint, Word), Adobe Acrobat, Visio
Responsibilities
Greet visitors and manage check-ins, Answer and route calls, Maintain reception area, Handle incoming mail and packages, Support event coordination at reception area
Seniority
Entry-level
