Change Management & Training Specialist | Organizational Change & Digital Adoption Support [PCBOCC0026025]
Core
Design and deliver change management strategies to support digital tool adoption, conduct training sessions, and create guides for new workflows and systems for utilities clients.
Role type
Change Management & Training Specialist (Organizational Change & Digital Adoption Support)
Builds
Enterprise performance improvements and digital adoption for utilities water/wastewater systems
Domain
Energy, Sustainability & Infrastructure (Utilities/Environmental Services)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Instructional design, training delivery, change impact assessments, stakeholder communication, Microsoft 365
Preferred skills
PROSCI certification, experience in Energy/Sustainability/Infrastructure sector
Technologies
Microsoft Office (Excel, Access, Outlook, PowerPoint, Word), Adobe Acrobat, Visio, data analytic tools
Responsibilities
Design change management strategies for digital adoption, conduct training sessions, create workflow guides, support staff engagement during transformation, develop learning modules, track adoption metrics
Seniority
Mid-level (3–7 years experience)
