Microsoft Customer Insights Specialist
Core
Integrating data from various sources into Microsoft Customer Insights to create unified customer profiles, segmentation, and behavioral analysis for sales implementation projects.
Role type
Microsoft Customer Insights Specialist
Builds
Centralized customer data repositories, dynamic dashboards, and customer segmentation models.
Domain
Customer Data Platform (CDP) and Advanced Analytics
Deliverable
production ML models | dashboards & analysis
Required skills
Microsoft Customer Insights, Power BI, Microsoft Dynamics CRM, Azure, Data integration, Customer segmentation, Behavioral analysis, Test strategy development
Preferred skills
Power Apps, Power Automate, Big Data concepts, Machine Learning basics
Technologies
Microsoft Customer Insights, Power BI, Microsoft Dynamics, Azure, Power Platform
Responsibilities
Integrate data from various sources into the platform; Support configuration and customization of functionalities like unified profiles and segmentation; Use advanced analysis tools to extract insights and predict trends; Support customer segmentation based on demographic and behavioral criteria; Develop and execute test strategies for data transfer projects.
Seniority
Mid-level (2+ years experience)