OpenShift Support Consultant
Core
Managing OpenShift environments, gathering requirements for enhancements, and delivering application support to customers.
Role type
OpenShift Support Consultant
Builds
Application support for customers
Domain
Cloud infrastructure / OpenShift
Deliverable
client delivery
Required skills
OpenShift management, requirements gathering, effort estimation, ITIL-based support, ticket management
Preferred skills
SC Clearance eligibility, experience with Java developers, database support, infrastructure support
Technologies
OpenShift, ITIL
Responsibilities
Manage OpenShift environment, gather requirements for enhancements, estimate effort for developments, manage tickets per ITIL policies, communicate with customers, collaborate with Java and infrastructure teams
Seniority
Mid-Senior (5+ years experience)
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