Information Technology Support Specialist Level 1 | Government and Public Services [INL172077]
Core
Provide technical support to users by troubleshooting hardware and software issues for the U.S. Department of State's Bureau of International Narcotics and Law Enforcement Affairs (INL) and other International Governmental Organizations.
Role type
Information Technology Support Specialist Level 1
Builds
Support services for government clients in the Eastern Europe region
Domain
Government and Public Services / IT Support
Deliverable
client delivery
Required skills
technical troubleshooting, hardware support, software support, customer service
Preferred skills
experience in government agencies, familiarity with International Governmental Organizations
Technologies
Microsoft Office (Excel, Access, Outlook, PowerPoint, Word), Adobe Acrobat, Visio, data analytic tools
Responsibilities
Provide technical support to users, troubleshoot hardware and software issues
Seniority
Mid Level Professional