Malaysia: Hiring Consultant - Customer Service
Core
Answer inbound calls to provide customer service, respond to product/service inquiries, process payments, and perform account maintenance.
Role type
Customer Service Consultant
Builds
Consumer support interactions and account maintenance
Domain
Consumer services / Telecommunications
Deliverable
client delivery
Required skills
Mandarin, Cantonese, English communication, customer service, sales techniques, rapport building
Responsibilities
Answer inbound calls, respond to product and service inquiries, process payments, perform general account maintenance, up-sell customers to new products or services
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