PH - Bilingual Hiring
Core
Handle incoming customer phone calls related to travel program websites and transactions, addressing customer concerns and inquiries.
Role type
Customer Service Consultant (Voice)
Builds
Customer support interactions for travel programs
Domain
Travel / Customer Service
Deliverable
client delivery
Required skills
Japanese (fluent), English (basic), oral communication, written communication
Preferred skills
Call center experience, travel program experience, hospitality experience
Responsibilities
Answer incoming customer calls, resolve customer inquiries and concerns regarding travel programs
Seniority
Individual Contributor
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