Associate, Settlement Services
Core
Single point of contact for buyers/lenders to manage title and settlement services, including document review, status updates, and dispute investigation.
Role type
Associate, Settlement Services (Title Operations)
Builds
Title commitments and settlement documentation for mortgage transactions
Domain
Mortgage and Real Estate
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Document review, stakeholder communication, dispute investigation, error-free data handling, quality assurance, English fluency, neutral/American accent
Preferred skills
Mortgage or Settlement background, international voice process experience, Versant test score of 55+
Technologies
None stated
Responsibilities
Read and paraphrase search documents and title commitments, provide status information to stakeholders, research complaints and disputes, escalate critical matters, meet output HRDs, maintain 100% quality yield
Seniority
Junior to Mid-level (1-2 years experience)