REFERRALS 2023 - MEXICO
Core
Provide assistance and solutions to customers for a major gaming client via on-site support.
Role type
Customer Service Representative
Builds
Customer support solutions for gaming clients
Domain
Gaming industry
Deliverable
client delivery
Required skills
English communication, active listening, multi-tasking, computer navigation, Microsoft Office familiarity, customer service experience
Responsibilities
Handle customer inquiries, build rapport online, ask probing questions, solve problems using templated solutions, hit performance targets
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