Customer Service Associate - Australia
Core
Provide voice-based customer service for insurance clients, ensuring compliance with Australian regulations and internal standards.
Role type
Customer Service Associate (Insurance)
Builds
Customer interaction services for insurance clients
Domain
Insurance / Financial Services
Deliverable
client delivery
Required skills
voice communication, regulatory compliance, adherence to quality standards, performance target achievement
Preferred skills
contact center experience
Responsibilities
Handle insurance voice processes, adhere to regulatory bodies in Australia, achieve performance targets, maintain quality results, ensure compliance with policies and security standards
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