PPM Knowledge Management Specialist - WA
Core
Design, develop, and implement Knowledge Management (KM) strategies, governance structures, and change management programs for a US Department of Commerce agency.
Role type
Knowledge Management Specialist (Program Support)
Builds
KM strategies, governance processes, and content management systems
Domain
Federal Government / Public Sector / Knowledge Management
Deliverable
dashboards & analysis
Required skills
Knowledge Management strategy, change management, stakeholder analysis, business process analysis, KM governance, portal design, intellectual capital management
Preferred skills
PROSCI certification, federal government operations experience
Technologies
Microsoft Office (Word, Excel, PowerPoint, Outlook), Visio, Adobe Acrobat, data analytic tools
Responsibilities
Analyze business processes and interview stakeholders to develop KM programs; develop KM governance structures and processes; provide consulting thought leadership on KM best practices; support project teams and program managers with daily execution functions; conduct periodic reconciliation reviews of external interfaces to identify data gaps and errors; summarize issues and findings in clear and logical manner.
Seniority
Mid-level, hands-on IC