AMMS IT Project Operational and Administrative Business Support (PR0035)
Core
Provide operational and administrative business support for IT projects, systems management, and user support for the US Department of Energy Hanford site.
Role type
IT Project Operational and Administrative Business Support Specialist
Builds
Office 365, Exchange, Skype, and SharePoint solutions; maintains IT checkout pools and property inventory.
Domain
US Government / Energy / IT Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Cloud services (Azure, AWS), PowerShell scripting, Active Directory user management, Windows infrastructure, General server management, Microsoft Office proficiency
Preferred skills
Tier II/III technical support experience, Data gathering and verification, Capital Planning Investment Control (CPIC) support
Technologies
Microsoft Azure, Amazon Web Services, Office 365, Exchange, Skype, SharePoint, Visio, PowerShell
Responsibilities
Perform administration and systems management in Cloud environments; Develop, build, configure, customize, and maintain Office 365 solutions; Support delivery, escalate, and resolve user issues; Maintain IT checkout pools and property inventory; Provide technical support to Federal staff and GSSC employees; Assist with data gathering for Capital Planning Investment Control (CPIC) and Technology Business Management (TBM).
Seniority
Mid-level, hands-on IC