Associate Technology Support Specialist
Core
Provide first-line support, assist with OS builds, SOE deployment, imaging, and automation for Defence, Government, and Industry partners.
Role type
Associate Technology Support Specialist (Entry-level IC)
Builds
Standard Operating Environments (SOE), PaaS builds, and application deployments
Domain
Defence, Government, and Industry ICT
Required skills
PowerShell scripting, system imaging, patching, monitoring, configuration management, disaster recovery support, problem-solving
Preferred skills
Tertiary qualification in ICT or Engineering, customer focus, self-starter attitude
Technologies
PowerShell, imaging tools, monitoring tools
Responsibilities
Provide first-line helpdesk support, assist with OS builds and SOE deployment, support imaging and application deployment, automate installation and configuration, maintain documentation, assist with patching and backup processes
Seniority
Entry-level, mentored IC